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Privacy Policy

Eldercare is required by law to comply with the Privacy Act 1988 and the subsequent Privacy Amendment (Private Sector) Act 2001. Eldercare respects residents’ right to privacy, however, in order to properly attend to your needs we may need to request information that may be of a personal nature. We will only request information which will assist us to provide a more comprehensive care service to you.

At any time you may request access to your personal information. If you only wish to see your record, this may be arranged with our staff. If you would like to have a greater degree of access you will be asked to complete a request form. You may wish to correct or update information held by us about you. If you find an error in your records please advise us, in writing, of the error and we will include your advice on our records. Should the record need to be disclosed to others, your correction will be forwarded with the original record. If you would like more information please do not hesitate to ask us to discuss our Privacy Policy with you.

To obtain a copy of Eldercare’s Privacy Policy please contact Head Office on (08) 8291 1000.