COVID-19

Eldercare is committed to ensuring the health and safety of our residents and staff.

Learn more about our response to COVID-19

Purchasing your new home

We would love the opportunity to discuss your personal requirements and welcome you to call our friendly retirement living sales team on (08) 8274 3633, or register your interest online.

Step 1: Contact us to make your initial enquiry

Making the decision to move is a big decision for anyone. We would love to receive your call or online enquiry form so we can speak with you about your personal requirements, answer any initial questions you may have and even make a time to show you through our properties in a private appointment.

Our retirement living sales team are available to take your call on (08) 8274 3633 or you may complete our online form.

Step 2: Receive an information pack and arrange a private viewing appointment

Once we have spoken with you about your preferences, we will send you an information pack by your preference of post or email. The information pack will include a frequently asked questions document, village information and floorplans with pricing options.

We will contact you a couple of weeks after we have spoken with you to ensure you have received the information pack, answer any questions you may have and offer to show you through your property of interest at a private appointment.

Step 3: Secure your new home

Should you decide to purchase, you sign a non-binding registration of interest document and pay a fully-refundable application fee to reserve the residence for you whilst you sell your home.

Step 4: Finalise your contract and move in

Once you have a determined settlement date for your home, we prepare the contractual documents required under the Retirement Villages Act and meet with you at the required timeframes to sign the different sections of the contract.

Once this process is completed, you can move into your new Eldercare home and settle in to your new hassle-free lifestyle.

We welcome your feedback

Every comment, compliment, suggestion and complaint we receive presents an opportunity for us to review the service we offer.

Submit Feedback